Terms and Conditions
Ⅰ. Price Terms:
SesameACS is an Export-oriented enterprise, we have been trying to offer most convenience way to our customers. Usually we accept below trade terms:
1. EX-Work
EX-Work Guangzhou. The first choice of our business.
2. FOB
FOB is accepted by most of our customers, but $300-350 will added.
3. CIF
CIF, if you choose CIF, Insurance and freight charge will be included.
Ⅱ. Payment Terms:
1. PayPal
PayPal payment suits for small amount transactions, and 4.5% Paypal fee is charged to buyers. Payment reach our account instantly.
2. Western Union
Western Union is acceptable for small amount.
3. T/T (Bank Transfer)
T/T is short for Telegraphic Transfer, usually it takes 2-4 days to arrive our account. Usually $15-30 bank charge included.
4. L/C
L/C means Letter of Credit. Usually we do not recommend use L/C, it is too complex and need pay more fees, anyway if your order over $50,000 we accept L/C at sight.
ⅡⅠ. Shipping Conditions:
Express:
1. DHL is our first choice to dispatch goods. We have long relationship with Hong Kong DHL. Good price, good service. You will receive goods usually 4-5 days.
2. TNT is very economy by some European countries, usually TNT Economy is the cheapest way, you will receive goods in one week.
3. UPS is good choice for some of Asia & Europ countries. You will receive the goods around 4-6days.
4. Fedex is a better way for some island countries. Fedex Economy also accepted. You will receive the goods around 4-7 days.
5. EMS usually for some countries hard to do customs clearance, such as Ukraine or Russia, you do not need pay tax. But, EMS only for small package (less or around 2KG).
Forwarder:
1. We have our own forwarder by air and by Sea for your convenience, we will quotation a competitive freight charges to you.
2. If you have your own forwarder, we are glad to assist your forwarder shipping the goods.
Lead Time
1. Sample orders will be delivered from our factory 1-4 days.
2. General orders will be delivered from our factory within 7 - 12 days.
3. Big orders will be delivered from our factory within 30 days at most.
ODM/OEM
Ⅰ. ODM Service
1. Label Printing:
Please send us your SKU number or your Model ID or Label design , we will print label and double check with you before goods dispatch.
2. Manual Printing:
Please send us your modified manual after your payment, we will print manual and double check with you before goods dispatch. (Extra costs will be added if necessary.
3. Logo Printing:
If items quantity above 100 pcs, we can print your logo. Please send us .JPG or CDR format Logo within 2 colors, we will help you design and print on the products and boxes. LOGO fee will be added if necessary.
Ⅱ. OEM Service
1. Label Printing:
Please send us your SKU number or your Model ID, we will print label and double check with you before goods dispatch.
2. Manual Printing:
Please send us your modified manual after your payment, we will print manual and double check with you before goods dispatch.
3. Logo Printing:
Please send us .JPG format Logo within 3 colours, we will help you print on products and box, double check with you before goods dispatch.
4. Box:
Please send us your designed box based on our box demision and graph paper, we will send our box demision and graph paper first.
A. Sesame Access warrants our products to be free from manufacturer’s maintenance for a specified period. And we bear one side post shipping costs.
B.Within the specified warranty period, Sesame Access will repair or replace non consumable parts (excluding casing, accessories, batteries, cable and power supply)
Warranty Details:
1. For Access Controller, Readers,Power Supply
Re:18 months.
2. For locks
Re:3 years.
3. For the Other Products
Re:1 year.
3. Conditions and Terms
a. The warranty starts from the delivery date from our factory;
b. We provide lifetime maintenance
